Privacy Policy

1. Introduction

THE NDLC LAW FIRM, PLLC ("the Firm," "we," "us," or "our") operates the website located at ndlcesq.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our contact form, chatbot, or client portal features.

By using our website, you consent to the practices described in this policy. If you do not agree, please do not use our site.

2. Information We Collect

Information you provide directly:

• Name, phone number, email address submitted via the contact or intake form
• Case type, message, and any details you choose to share in the form
• Messages sent through the Jenyfer AI chat widget
• Documents uploaded through the client portal

Information collected automatically:

• IP address, browser type, operating system, and pages visited (via Google Analytics)
• Referring URL and session duration
• Device type (desktop, mobile, tablet)
• Cookies and similar tracking technologies

3. How We Use Your Information

• To respond to your inquiry or consultation request
• To schedule appointments and manage communications
• To improve our website content and user experience
• To comply with applicable legal and ethical obligations
• To send follow-up emails related to your matter (if you have consented)

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Cookies & Third-Party Services

Our website uses the following third-party services that may set cookies or collect usage data:

• Google Analytics (GA4): Tracks site traffic and user behavior. You can opt out via the Google Analytics Opt-Out Browser Add-on.
• Meta (Facebook) Pixel: Used for advertising measurement and audience building if the Firm runs Meta ads.
• Stripe: Used for secure payment processing. Stripe's privacy policy governs data collected during payment transactions.
• Base44 Platform: Our website is hosted on Base44, which processes form submissions and chat interactions on our behalf.

5. Attorney-Client Privilege & Confidentiality

Information you submit through our contact form or chat widget does not create an attorney-client relationship. Confidential or sensitive legal information should not be submitted via public web forms until an attorney-client relationship has been formally established in writing.

Once an attorney-client relationship is established, all communications are protected by attorney-client privilege and the Rules of Professional Conduct.

6. Data Retention

We retain your information for as long as necessary to respond to your inquiry and fulfill legal and professional obligations. Contact form submissions may be retained for up to 3 years for record-keeping purposes.

7. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at nelson@ndlclawpllc.com. We will respond within a reasonable time.

8. Security

We take reasonable technical and organizational steps to protect your information. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted information, please contact us immediately.

10. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the site constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us: